Bihar RTPS Service Plus: Online Apply, Check Income, Caste, Domicile Certificate Status

Bihar RTPS Service Plus: The Bihar government on 15th August 2011 introduced the ‘RTPS (Right To Public Services) and Other Service’ site, via which citizens may quickly apply for Income, Caste, and Domicile certificates through an online channel exclusively. Users will be able to learn more about their particular services thanks to the gateway, rather than having to go from one location to another. Additional information on the बिहार RTPS Service Portal may be obtained on the official website serviceonline.bihar.gov.in or by continuing to read our article till the end.

Bihar RTPS Service Plus

The platform provides a variety of services to all registered users via e-services in a systematic way, promoting transparency and technology trust. The Department of Information Technology (DIT) of the Government of Bihar was tasked with developing the portal, which was assisted technically by the National Informatics Centre (NIC) of the Government of India. In the following sections, you will learn more about the Bihar RTPS Service Plus.

Bihar e-Services Portal Overview

What is Bihar RTP Service Plus?

The Bihar RTPS Service Plus can be explained as a unified framework for the residents regarding the service delivery and grievance redressal. With the help of the portal, the users with receive all kinds of updates related to the different schemes of the government and will also maintain the technical as well as monetary records of the data shared by the users. The option to track the status of the application form will also be provided to the applicant through the portal.

The RTPS portal also offers various services through numerous departments for their respective applicant and the list of those services are mentioned below:

• General Administrative Services.
• Labour Resource Department.
• Home Department.
• Planning and Development Department.
• Transport Department.
• Revenue and Land Reform Department.

Each department sponsors various services and to avail the benefit of those sevces you have to fill and submit the application form provided by the department.

• PM Kisan Samman Nidhi Application Form 
• Bihar PSC Motor Vehicle Inspector Result 2023

Bihar RTPS Service Certificates

In this respective segment, we will share with you the information about the various certificates that can be provided from the Bihar RTPS services portal and those are:

Income Certificate

The portal provides the income certificate that contains the details of the individual’s income details from various sources. The authority that issues the Income certificate differs from state to state. In the case of rural areas, it’s the Tehsildar of that village who issues the Income Certificate and for urban areas, it’s the District Magistrate/Revenue Department. The benefits of having an income certificate are:

• Applicants with verified income certificates can apply for different government schemes for scholarships at various schools/universities.
• The state government will provide free medical services to those individuals who’ve income set by the government.

The list of documents that applicants have to upload while applying for the income certificate is:

• Birth Certificate.
• Ration Card.
• Residential Proof.
• Income Details.

Caste Certificate

The caste certificate plays the role of a document which states that a person belongs to a specific caste. It is the responsibility of the state government to issue the caste certificate of an applicant. The applicants who belong to SC/ST/OBC/EWS/BC/EBC have to attach their caste certificate to receive the benefits of various government schemes/policies, any applicant who didn’t fix their respective certificate will be considered from the General/Unreserved category and won’t be able to claim the government scheme/policies benefits.

To get a legitimate caste certificate from the authorities, the list of various documents that are required is shared below:

• Government ID (Aadhaar Card, PAN Card, Driving License, Voter ID, Passport).
• Residence Detail.
• Affidavit for Caste Certificate: copy of revenue records, class 10th certificate, government service record/book & birth register of applicant’s parents/guardians.

Residence Certificate

The residence certificate is another essential document for an applicant after the income & caste certificate as it gives proof that he/she is a permanent resident of a particular ward/town/village. To get the benefit of free water & gas supply and get recruited for any specific government job the residence certificate is very important. The list of various scanned documents that are needed to get the residence certificate can be read from the following pointers:

• Government Id.
• Birth Certificate.
• Passport size photograph.

How to apply online on Bihar RTPS Service Plus portal?

With the help of the following steps, you will be able to know how to apply for the certificates at Bihar RTPS Service Plus Portal:

• Commence the process by moving towards the RTPS main portal serviceonline.bihar.gov.in.
• On the left side of the portal, under the section of ‘RTPS Services’ click on ‘General Administrative Department’.
• Then tick on the certificate you want to issue (Residence, Caste or Income), after choosing the certificate of your choice, select the level you are currently residing in (block level, sub-division level & district level).

• After choosing the level, the application form will get open.
• Start entering the particulars asked on the respective and once you are done completing all the application forms click on the ‘Proceed’ box.
• Wait for a few minutes and your request to issue the certificate will be sent to the authorities.

Steps to self-register on Bihar e-Services Portal

In this area, our team has deeply explained the phases via you register yourself on Bihar e-Services Portal:

• After landing on the Bihar e-Services portal serviceonline.bihar.gov.in.
• Select the ‘Register Yourself’ link given on the right side of the portal’s main page.
• The small pop-up box of the registration form will get opened.
• Start filling up the pointers mentioned inside the form and finish it by ticking on the ‘Submit’ box.

• Now towards the ‘Apply for the services’ tab and from the options shown inside the drop-box (Kiosk, In-Person & Online), choose the ‘Online’.
• Note down the section with the particulars asked on the section and after submitting them tick on ‘Register’.
• The notification of your registration will come on your system and via SMS.
• Download the copy of your registration slip or take out its printout for future uses.

Procedure to track application form status

After submitting the application form, if you want to check its status then you don’ have to worry as you can go through the following stages about how to track the application form:

• Select the ‘Track Application Status’ link mentioned on the left side of the Bihar e-Services portal serviceonline.bihar.gov.in.
• Inside the ‘Track Application Status’ box, select the option via which you want to check your application form status i.e. Application Reference Number or OTP/Application Details then tick on the ‘Submit’ button.

• The refreshed page will be providing you with the status of your application form.

Procedure to renew the forgotten password

In case, you’ve forgotten your UserId password then you shouldn’t have to get panic because inside this section we are going to share with you the steps with the help which you can renew your forgotten password:

• Land on the Bihar RTPSC’s main portal serviceonline.bihar.gov.in.
• Tick on the ‘Forgot Password?’, enter your Login ID & Captcha Code then tap on the ‘Submit’ box.

• Start re-writing your new password and then tick on ‘Final Submit’ your new password will be sent to your mobile number/email id.

Method to download Bihar RTPS Certificates

Inside this section, you will encounter the steps which have to follow while downloading the Bihar RTPSC certificates so go through them very carefully:

• Tick on the ‘Download Certificates’ link provided on the website’s main page.
• On the new page, note down the particulars such as Services, Application Reference Number, Applicant Name (in English) and then tap on ‘Download Certificate’.
• Hold on for a few minutes and a refreshed page will be showing your Bihar RTPS issued certificates.
• Choose the certificate of whom you want to take out the download or take out the printout.
• After getting the hard copy of the certificate keep it secure for future use.

Important Alert about Bihar RTPS Service Plus

• Applicants can now apply for the services/certificates via online medium without roaming from one office to another.
• The certificate/license of the registered applicant will be sent through various mediums such as SMS, Attachment in Email, Digilocker, ServicePlus Inbox, Kiosk, CSC, Download Certificate link on Portal etc.
• Verification of documents done through the portal will be considered final.
• You are guided to use HTTP while accessing the portal.
• Use the latest web browser or try to use the updated version of ‘Mozilla Firefox’
• To capture the image from the webcam, install the ‘Adobe Flash Player extension for Mozilla Firefox’.

Technical Support

If you face any kind of technical glitches during the application process then you can contact the following authorities:

• Executive Assistant at the level of Panchayat, Block/Zone, Sub-Divison, District, Division etc.
• IT assistants of block cum zone and sub-division level through the executive assistant.
• District IT Manager through IT Assistant.
• DIO/ADIO of NIC District Center and IT Manager.
• Service Plus team of NIC Bihar through DIO/ADIO.

Bihar RTPS Service Plus: Links